Forms
They found your site. Let them reach you.
A contact form you asked for in a sentence, on your site, working. It is one of the things Pro adds. Every message goes straight to your inbox, or wherever else you work, and replying reaches the person who sent it.
Describe the form
Straight to you
Reply and it reaches them
What happens
A form request becomes an email you can answer.
The rest is the point: a form on a site is only worth having if the message reliably reaches a person who can answer it.
You ask
In a sentence, the way you ask for anything else here. Name, email, message, or a job type, a postcode and when they are free.
They fill it in
The form works on phones and in browsers with JavaScript disabled.
It lands
In your inbox the moment they press send, with their answers laid out and their own address as the reply-to. Or in your spreadsheet or CRM, if that is where you pointed it.
You reply
You answer from your inbox and the reply goes directly to the sender, without another dashboard to open.
The part that matters
Delivery failures are retried and reported.
A submission is recorded when it is accepted, then delivered to the destinations you chose.
Written down before it is sent on
A submission is recorded the instant it is accepted, then delivered. A destination that is down is retried; one that stays down is held and reported rather than dropped. What that buys you is a delay instead of a lost enquiry.
Delivered even when it is odd
Submissions from an old page, long answers and removed questions are delivered and flagged for review rather than refused.
Only the obvious spam is stopped
A hidden field catches automated senders and a rate limit catches persistent ones. Unusual submissions are flagged and delivered for you to judge.
Missing destinations are flagged
Publishing warns you by name when a form has no destination, both on the form and in the publish check.
Whose data it is
Form messages are treated as the sender’s data.
An enquiry is the one thing on your site that is not yours. A stranger gave their name and their question to you, on purpose, and to nobody else.
The AI cannot read your messages. It writes your pages and it builds your forms, and what people send through them is not part of what it can see. Nobody consented to their question being read by a model, and asking them would be a strange thing to put on a contact form.
We do not keep them. A message is held only until it has been delivered to where you sent it, and then it is gone from here. Your inbox, or wherever you pointed it, is the one copy, so if somebody asks you to remove what they sent, that is where you remove it.
They are used only for delivery. Messages go to the destinations you chose.
Questions about forms
How do I add a form?
You ask for one. "Add a contact form with a name, an email and a message" builds it, puts it on the page and gives it somewhere to send. Changing it later is another sentence: a new question, a longer box, a tick for "how did you hear about us".
Where do the messages go?
Wherever you point them, and each form says for itself. Your email is the default and is set up for you; a form can also send a copy back to the person who filled it in, and post to any address that accepts a web request, such as a spreadsheet, a CRM or a chat channel, with several at once if you want. Hitting reply on the email answers the person who sent it, because their own address is set as the reply-to.
What if a message does not arrive?
It is retried. Every submission is written down the moment it is accepted and delivered afterwards, so a receiver that is briefly down costs a delay rather than an enquiry. If it still cannot be delivered we are told and it is held rather than dropped. What we do not do is keep a copy on your site. The destination you chose is the record.
Will I get spam?
Automated spam is caught with a hidden trap field and repeat senders are rate-limited. Anything merely unusual is marked and delivered, protecting real enquiries from an over-eager filter.
Does a form cost extra?
Forms are included with every Pro step. Messages do not cost credits. The prices are on the pricing page.